Supporting 24-Hour Child Care With Child Care Technology
INTRODUCTION
Walker Wells Learning Center (WWLC) is a top-rated, 24-hour child care program in North Carolina directed by Janae Liz Walker, an experienced educator, U.S. Army Veteran, and mother. It primarily serves single parents, foster care, and grandparent-guardian care families.
CHALLENGE
To be financially successful, WWLC needs to increase enrollments this year to full capacity. Enrolling children can exhaust providers focused on providing 24-hour care, day and night, to families in desperate need.
SOLUTION
WWLC established a connection with Wonderschool via the North Carolina Smart Start partnership. Families may now quickly locate WWLC on the Wonderschool website and submit their applications there. Liz can track interested families, contact them, and save vital documents using the Wonderschool app and website.
“Wonderschool’s support lowers a child care provider’s stress. It’s perfect for those that need to increase enrollment right away. It’s an all-in-one tool and service.”-Janae Liz Walker, Child Care Director. Walker Wells Learning Center (Wilmington, NC)
OUTCOME
Enrollment has increased by 50% since joining the Wonderschool network. Time saved on scheduling tours and enrollments is up 30%. Liz estimates she saves $600 monthly in paperwork, child care marketing, and reducing enrollment inefficiencies. The number of WWLC invitation-to-enroll messages sent after touring her program increased by 200%. The community can continue to rely on WWLC's critical 24-hour care.
Benefits At A Glance
- Provides automated and live support to parents and providers 24 hours a day, seven days a week
- Parents save time connecting with and communicating with in-home child care directors
- Reduces usage of pen and paper
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