How Wonderschool Empowers CCR&R Agencies and Child Care Providers in Pennsylvania’s Region 1

The Importance of CCR&Rs in Supporting Families and Providers

Child Care Resource and Referral (CCR&R) agencies play a crucial role in connecting families to quality child care options and supporting child care providers. However, managing these extensive responsibilities effectively can be challenging without the right tools. Wonderschool steps in with tailored technology and insights to help CCR&Rs streamline their operations, enabling them to better support families and providers sustainably.

Through its technology platform, Wonderschool helps CCR&Rs achieve their goals by:

• Streamlined Operations: Simplifying administrative tasks, allowing CCR&Rs to focus more on direct support for families and providers.
• Data-Driven Insights: Providing access to data and analytics to help identify local child care needs and address gaps in service.
• Enhanced Communication Tools: Facilitating better coordination between CCR&Rs, providers, and families, improving responsiveness and engagement.
• Resource Management: Organizing and tracking provider resources, helping CCR&Rs efficiently connect families to available child care options.
• Training and Support: Offering a dedicated platform for training new and existing providers, ensuring they are equipped with the tools and knowledge to run quality programs.
• Long-Term Sustainability: Supporting CCR&Rs in building a sustainable network of child care providers, enhancing access and stability in the local child care ecosystem.

Partnership Study

The Urgent Need for Quality Child Care in Pennsylvania

In Region 1 of Pennsylvania, there is a pressing demand for quality child care, particularly for infants and toddlers. To address this need, Wonderschool partnered with the Northwest Institute for Regional Early Learning Resource Center (NWIR ELRC), delivering comprehensive child care management software and training programs for both new and existing providers. This partnership has been ongoing for three years, supporting the growth and development of child care programs across the region.

Key Achievements of the NWIR ELRC & Wonderschool Partnership

• Recruitment of New Providers: The ELRC successfully recruited new child care providers in the region, addressing gaps in care availability.
• Enhanced Provider Support: Wonderschool’s Child Care Management Software has been provided to 30 new and existing providers, allowing them to streamline operations and improve parent engagement.
• Marketplace Impact: Eight providers actively use the Wonderschool marketplace to manage enrollments, enhancing their reach to families seeking care.

Provider Success Story

A Mother's Touch Center for Child Development

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Cheryl Moss, Program Director of A Mother’s Touch Center for Child Development, is a prime example of how Wonderschool's technology empowers providers. A Mother's Touch is a 5-star child care program in Sharon, PA, founded by Cheryl, who began using Wonderschool’s provider software to enhance her program after connecting with NWIR ELRC.

Challenge: Cheryl wanted parents to feel connected to their children’s daily activities but found that her previous methods, such as texts or handwritten notes, fell short.

Solution: Wonderschool’s provider tools allowed Cheryl to set up a dedicated website on the Wonderschool marketplace and integrate the Wonderschool app into her program. This streamlined communication and provided parents with real-time updates, fostering a stronger connection between families and her program.

Outcome: Parents at A Mother's Touch appreciate the convenience and transparency offered by Wonderschool's technology, and the program maintains a 5-star rating on its Wonderschool website.

“As a program director and former family specialist, I can say that Wonderschool helps to continually improve the quality of relationships I have with the parents-their child’s day is at their fingertips which they like.”- Cheryl Moss, Program Director, A Mother’s Touch Center For Child Development (Sharon, PA)

Wonderschool's Lasting Impact

Through partnerships with CCR&Rs like NWIR ELRC, Wonderschool is helping to build a sustainable child care ecosystem in Pennsylvania’s Region 1 by empowering providers with technology that supports better business operations and parent engagement. As Wonderschool continues to grow and innovate, it remains dedicated to enabling more families to access high-quality child care and supporting the providers who make this possible.

To learn more about Cheryl's program, visit A Mother’s Touch Center for Child Development on Wonderschool.

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